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Curriculum
Vitae
Objective
To join a hospitality firm in a front of the house
position, allowing me to apply and further develop customer-centric
skills and nurture the expertise needed to run a restaurant.
Profile
Motivated, problem solving consultant with restaurant
experience and a record of delivering value to clients. Talent for
quickly analyzing a situation and developing a custom solution. Strong
technical writing skills. Thrives in deadline-driven environments.
Quickly masters new technology and ideas and adapts them to fit customer
needs.
Skills
• Project Management • Customer Support • Line Cook
Experience • Written Documentation • Presentations and Reporting •
Research and Observation • Process Development • Organization and
Analysis • Information Technology
Education
Alain and Marie LeNotre Culinary Institute Houston, TX
2003-2004
Completed a 60 week evening program while working full time.
Learned classical French cooking and baking techniques.
Washington University St. Louis, MO 1996-2000
Bachelor
of Science in Business Administration
Major: Marketing, Magna Cum Laude
Bachelor of Arts
Major: Drama, Minor: Writing, Summa Cum Laude
Experience - Customer Service
- • Supported network
infrastructure and servers, including creating an uninterruptible power
system for server infrastructure. On call 24 hours to respond to server
issues. (3D/International)
- • Operated pantry, sauté and grill stations
for the restaurant as scheduled. Responsible for opening the restaurant
during brunch shifts or closing the restaurant during evening shifts.
(Boutique Hotel)
- • Technical support for suite of custom construction
software. Supported end users via phone and web, traveling to remote
offices as needed. Developed documentation and marketing materials for
new releases. (3D/International)
- • Performed software testing for a
telecom firm, working directly with the client to execute test scripts
and authoring transition documentation. (Accenture)
Experience - Project Management/Process Development
- • Lead
organizer for the launch of the Emerald City Blues Festival, an event
with live blues music, blues dancing and dance workshops in multiple
venues in the Seattle area. (www.emeraldcityblues.com)
- • Client
liaison for FUSION, a $750,000 custom website for the State of
California. Developed the technical specifications for the site and
coordinated the development and testing process. (3D/International)
- •
Technology analyst for multiple clients, documenting gaps between
business needs and package software capabilities and created designs to
fill the gaps designing methods and procedures for software packages.
(Accenture)
Employment History
- • Boutique Hotel, Line Cook Seattle, WA
2005-Present
- • 3D/International IT Consultant Houston, TX 2001-2004
- •
Accenture (formerly Andersen Consulting) Analyst St. Louis, MO 2000-2001
- • 3D/International Intern Houston, TX 1998-2000
Other Data
- • Computer skills: Microsoft Office,
Microsoft Access, Microsoft Visio, Microsoft Front Page, Adobe Acrobat,
Adobe Pagemaker, Adobe Photoshop, RoboHelp
- • Hobbies: Swing dancing, swing DJing, electronic gadgets, theater,
travel (have lived in Saudi Arabia and Thailand).
- • Recent books read:
The Craft of the Cocktail by Dale Degroff, At Your Service: A Hands-On
Guide to the Professional Dining Room by John W. Fischer, Why We Buy:
The Science of Shopping by Paco Underhill
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